Privacy Policy
Last updated: September 2026
This policy explains what Cypress Prime collects when you use this website, why we collect it and what we do with it. It applies to cypressprime.com and to the forms on it.
What We Collect
Information you give us. When you request an estimate or contact us, we collect your name, phone number, email address, service address, the service you are asking about, any details you write and any photos you upload.
Information collected automatically. Like most websites, ours records standard technical data: IP address, browser and device type, pages visited, time on page and the site or ad that sent you here. This comes from analytics and advertising tools and is used in aggregate.
Cookies and similar technologies. We use cookies for basic site function, for analytics and for advertising measurement. You can block or delete cookies in your browser settings, and parts of the site may work differently if you do.
Why We Use It
To reply to your request and schedule an estimate. To prepare and send a written scope of work. To carry out the work and communicate with you during it. To keep records of jobs, estimates and warranties. To measure how the website and our advertising perform. To comply with legal and tax obligations.
We do not sell your personal information.
Who We Share It With
We share information only with service providers who help us operate, and only to the extent they need it: the company that hosts this website, our email and messaging provider, our customer and scheduling system, analytics and advertising platforms, and payment processors. We also share information when the law requires it.
Any subcontractor brought onto a job receives only what is needed to do that job.
How Long We Keep It
We keep estimate requests and job records for as long as needed to serve you and to meet the warranty and legal and tax requirements. After that, records are deleted or anonymized.
Your Choices
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we are required to keep. You can unsubscribe from marketing messages at any time using the link in the message or by replying STOP to a text. Service messages about a job in progress are not marketing and continue.
To make a request, contact us using the details below.
Text Messages
If you give us your phone number, we may text you about your estimate or your job. Message and data rates may apply. Reply STOP to opt out and HELP for help. We do not share phone numbers or messaging consent with third parties for their own marketing.
Children
This website is not directed at children under 13 and we do not knowingly collect their information.
Security
We use reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
If this policy changes, we will update the date at the top of this page.
Contact
Cypress Prime
Goose Creek, SC
Phone: (854) 212-5976
Email: contact@cypressprime.com